Market oriented, service-supported, and strictly execute the development mode of
market customer service
Create after-sales service standards with real-time monitoring, communication at any time, advance maintenance, one-hour replacement, and lifetime warranty as the goal, and jointly develop new energy vehicle markets with vehicle companies
MGL after-sales service team adheres to the "customer-centric" service philosophy and "serious, responsible, fast and effective" service slogan, relying on the company's technology, brand, human resources and market network to provide customers with detailed, flexible and comprehensive And sincere service.
By 2020, MGL has established a huge service network with Beijing as the center and
173 service stations of three major libraries based on more than 50 centers in South
China, East China, Central China, Southwest China and Northwest China. It has even
extended its reach to overseas countries such as Canada, Spain, Germany, South
Korea and countries in Southeast Asia, and established cooperative relations with
local service enterprises,providing accurate and professional after-sales services for
global customers.
Service premises
Central libraries
Service stations
By the end of 2019, the number of vehicles equipped with MGL batteries has reached
over 42,000, exceeded 6.3 billion kilometers in accumulated safe mileage, the mobile
phone of MGL FESCO personnel are available on phone for 24 hours a day, and the
customer can dial 4006606280 to consult and request guarantee repair at any time.
The Internet of Vehicles Big Data Center provides 7*24 anonymous data retrieval
monitoring and analysis for your vehicle.
Accident
On-line operation of vehicles
Safe mileage